Frequently asked questions

No. AutoMes runs on Meta's official Instagram Graph API — the same technology that powers approved tools like ManyChat and LinkDM. We're fully compliant with Meta's Platform Policies, with no bots or browser extensions involved.

Under 3 seconds. The moment someone comments your keyword, Meta sends us a webhook and we fire the DM instantly — no batching, no queue delays.

About 5 minutes. Connect your Instagram, paste a post link, choose your keyword and DM, and you're live. No code, no complicated dashboards.

Not yet — Instagram's API only supports Business and Creator accounts. Switching from personal to Creator takes 2 minutes in the Instagram app and keeps all of your followers and posts.

No. The DM looks exactly like a normal message from your account — no AutoMes label, no visible difference from a message you'd send by hand.

Your automations pause and we email you a heads-up before you reach the cap, so you have time to upgrade. Nothing is lost — everything resumes the moment you have room again.

Yes. Pause or stop any automation instantly from your dashboard, and disconnect your Instagram account whenever you like. No contracts, no lock-in.

UPI (GPay, PhonePe, Paytm), credit and debit cards, and netbanking — all through Cashfree. Prices are in INR with no international fees.

Never. You authorise AutoMes on Instagram’s own login screen and Meta issues us a scoped access token. We never see or store your password, and you can revoke our access from Instagram’s settings at any time.

You can disconnect your Instagram account instantly, which stops all automations and revokes our token. Our data deletion page explains exactly what is removed and how to request full deletion.

Yes, on the multi-account plan. The pricing page lists the account limit for each plan.

Get in touch at [email protected] and we will work it out. There is also a free trial with no card required, so you can confirm the tool does what you need before paying.

No. AutoMes is Instagram only. If you need WhatsApp or Messenger automation, a multi-channel platform will suit you better.

No, and it never will. Meta’s API does not expose those actions, and any tool offering them is not using the official API.

The log records the failure with a reason — an expired token, a plan limit, or a Meta-side rejection. Failed sends do not count against your monthly DM allowance.

No. Automations are unlimited on every plan, including the free trial. Plans differ on DM volume and account count, not automation count.